privacy policy

CHAVES BILBAO, S.A informs that the personal data provided voluntarily on this website will be processed and incorporated into the corresponding files, responsibility of CHAVES BILBAO, S.A, registered in the Data Protection Agency, whose purpose, proposed transfers and other circumstances, is reported at the time of personal data collection, although, according to the specific case, its purpose may be any of the following: attention to your referred request, complaint or question, established relationship maintenance, comprehensive and commercial customer management, accounting and billing or sending communications, including electronic media, news and activities related to CHAVES BILBAO, S.A

The data in our files are strictly confidential and shall be treated with the utmost confidentiality and shall comply with all the requirements provided for in Law 15/1999 of 13 December on Personal Data Protection.

According to Data Protection legislation, you are strongly advised not to send high-level personal data, such as those relating to health, as they are not encoded or encrypted. Should these details be sent, it is done so under your sole responsibility.

The user may at any time exercise their rights of access, rectification, cancellation and opposition under the provisions of Organic Law 15/1999 of December 13, Protection of Personal Data, by sending a letter together with a photocopy of your ID, to:  C/Bizkargi, 6 Polígono Industrial Sarrikola 48195 LARRABETZU – Vizcaya – SPAIN.

CHAVES BILBAO, S.A does not sell, rent or make any of the personal data you provide available to third parties.

The user guarantees that the personal information provided is true and is responsible for notifying any changes in them.

In the event that the user provides personal data relating to third parties via the various forms on the website, the user should first inform these of the contents in this legal notice prior to their inclusion.

The user is solely responsible for any loss or damage, direct or indirect, which may be caused to the owner of this website, or any third party, due to the completion of forms with false, inaccurate, incomplete or outdated information.

The home page has a cookie that allows our system to remember the language selected by the user in their first session. In this way, language selection is avoided on successive visits to the site. This cookie is not invasive or harmful and the only function it performs is to inform the system of the language previously selected by the user. Should they so wish, all cookies may be blocked from the appropriate menu option on their browser.

To change the language of the cookie, it must only be eliminated and the desired language re-selected on entering the site.

For further information on our cookies policy, we invite you to read the “Use of Cookies” paragraph on this website.

In accordance with the provisions of Law 15/1999 of 13 December, we wish to inform that the personal data provided to us by those in our web forms will be processed in the data files under the responsibility CHAVES BILBAO, S.A, with the purpose, among others, of managing information of interest about the services offered by CHAVES BILBAO, S.A These files have been notified to the Spanish Data Protection Agency, which has the security measures necessary to ensure total data security.

We remind you that the ability to access the data provided and, if necessary, to request its rectification, cancellation or opposition in the terms established by the aforementioned Act, can be done by writing to CHAVES BILBAO, S.A to contact the Security Officer, indicating the name of the file, via e-mail: Alternatively, we can be contacted by conventional mail at: C/Bizkargi, 6 Polígono Industrial Sarrikola 48195 LARRABETZU – Vizcaya – SPAIN

All photographs and images published on the webpage will be used for legitimate purposes. CHAVES BILBAO, S.A places special care and attention in the use and publication of these, which at all times respect the privacy of individuals that appear in them. In any case, if anyone is dissatisfied with the published photographs, they may request the removal of such content at any time from CHAVES BILBAO, S.A, whose address is: C/Bizkargi, 6 Polígono Industrial Sarrikola 48195 LARRABETZU – Vizcaya – SPAIN

Images posted on the website contain personal data and comply with current legislation on data protection. They are not a publicly available source and may not be reproduced in whole or in part, or transmitted or recorded by any information retrieval system, without the consent of those affected.

The fields marked with a * are compulsory. Failure to complete them will not guarantee an answer to your request.

Under the provisions of Law 15/1999 of 13 December on Personal Data Protection, we wish to inform you that the personal data which are provided by email, using the contact form, or those arising over the course of an established relationship, shall be registered in a file under private ownership, the responsibility of CHAVES BILBAO, S.A, with the purpose of answering queries raised and the integral management of clients and contacts maintained by the organization.

Furthermore, we wish to inform you that your personal data will only be subject to legal assignments. Your data will also be used for the sending, including by electronic means, of sales information and advertising of services and products offered by CHAVES BILBAO, S.A

You agree to the accuracy of your data and to keep them up to date. You are entitled to access your data stored in our customer file, for correction, cancellation or to oppose its processing.

To exercise your right of access, modification, cancellation or opposition, please do so via email to: or by post to CHAVES BILBAO, S.A, at the company address: C/Bizkargi, 6 Polígono Industrial Sarrikola 48195 LARRABETZU – Vizcaya – SPAIN. Finally, in the event of including personal data of other individuals, they must first be informed of the above aspects, and seek, where appropriate, their unequivocal consent for treatment thereof.